Contents

  1. Introduction
  2. Data We Collect
  3. How We Use Your Data
  4. Sharing Your Data
  5. Data Retention
  6. Cookies
  7. Data Security
  8. Your Rights
  9. Minors
  10. Policy Changes
  11. Contact Us

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Last Updated: January 2026

1Introduction

This Privacy Policy applies to all players who register, visit, or use the 2gl platform — whether through the 2gl.net website or the 2gl mobile app. It explains what personal information we collect, why we collect it, how it is used, and how we protect it.

2gl is committed to handling your personal data responsibly and in line with applicable Philippine data privacy standards. By creating an account or using the 2gl platform, you acknowledge that you have read and understood this Privacy Policy.

Note: This policy is written in plain English. If you have questions about any section, the FAQ page is a good place to start, or you can contact our support team directly at [email protected].

2Data We Collect

2gl collects personal data at different points during your use of the platform. The types of data collected fall into three broad categories: data you provide directly, data generated by your activity on the platform, and data collected automatically.

Category Examples Why It's Collected
Identity Data Full name, date of birth, government-issued ID KYC verification and age compliance (21+)
Contact Data Email address, mobile number Account communication, OTP, security alerts
Financial Data Payment method details (e-wallet reference, bank account name) Processing PHP deposits and withdrawals
Activity Data Game history, bets placed, login timestamps Account management, responsible gaming monitoring
Technical Data IP address, device type, browser, session data Security, fraud prevention, platform improvement

We do not collect or store full payment card numbers. All financial data shared with 2gl for deposit and withdrawal purposes is processed through secured, locally supported payment channels — including GCash, Maya, Philippine online banking, and bank transfers — and is handled in accordance with those providers' own security standards.

3How We Use Your Data

2gl uses the personal data we collect for clearly defined purposes. We do not use your data for purposes beyond what is described here unless we have your explicit consent or are required to do so by law.

  • Account registration and KYC: To verify your identity, confirm you meet the 21+ age requirement, and create your account securely.
  • Platform access and gaming: To allow you to log in, access games in the Game Lobby, place bets, and use all platform features.
  • Transactions: To process PHP deposits and withdrawals through your chosen local payment channel.
  • Account security: To send OTP codes, detect unusual activity, and protect your account from unauthorised access.
  • Customer support: To respond to queries, resolve account issues, and communicate important updates.
  • Responsible gaming: To monitor activity patterns that may indicate problem gambling and to apply any limits or restrictions you have set.
  • Legal and compliance obligations: To meet applicable legal requirements, including anti-money laundering checks and record-keeping.
  • Platform improvement: To understand how players use 2gl and make the experience better over time.

We do not use your data for unsolicited third-party marketing. If 2gl sends you promotional communications about offers or platform updates, you will always have the option to unsubscribe or manage your notification preferences.

4Sharing Your Data

2gl does not sell your personal data to third parties. We share data only in the following limited circumstances and only to the extent necessary:

  • Payment processors: When you make a deposit or request a withdrawal, relevant transaction details are shared with the payment provider (e.g., GCash, Maya, or a Philippine bank) to complete the transaction.
  • Identity verification providers: KYC data may be shared with authorised identity verification services to confirm your identity and age as required during account registration.
  • Technology and platform partners: Certain technical service providers support the operation of the 2gl platform. These partners access only the data they need to perform their specific function and are bound by confidentiality obligations.
  • Legal requirements: If required by applicable Philippine law, court order, or government authority, 2gl may disclose personal data as legally obligated.

All third parties with whom 2gl shares data are required to maintain the confidentiality of that data and to use it only for the purposes for which it was shared.

5Data Retention

2gl retains your personal data for as long as your account remains active and for a reasonable period afterwards as required by legal, regulatory, or operational needs. Specifically:

  • Account and identity data is retained for the duration of your account and for a defined period after account closure to meet legal obligations.
  • Transaction records are retained in line with financial record-keeping requirements under applicable Philippine law.
  • Technical and activity data may be retained in aggregated or anonymised form for platform improvement purposes after your account is closed.

When your data is no longer required, it is deleted or anonymised in a secure manner.

6Cookies

2gl uses cookies and similar tracking technologies on the platform. Cookies are small data files stored on your device that help the platform function properly and improve your experience.

  • Essential cookies: Required for basic platform functions — keeping you logged in, maintaining your session, and processing transactions securely. These cannot be disabled without affecting how the platform works.
  • Preference cookies: Remember your settings and personalise your experience, such as language preferences or game display options.
  • Analytics cookies: Help us understand how players navigate the platform so we can identify improvements. Data from these cookies is aggregated and not personally identifiable.

You can manage or disable non-essential cookies through your browser settings. Note that disabling certain cookies may affect the way some parts of the 2gl platform function for you.

Tip: Most modern browsers allow you to view, block, or delete cookies through the settings or privacy menu. Refer to your browser's help section for specific instructions.

7Data Security

2gl applies appropriate technical and organisational measures to protect your personal data against unauthorised access, accidental loss, disclosure, or destruction. Key security measures in place include:

  • SSL (Secure Sockets Layer) encryption on all data transmitted between your device and 2gl servers.
  • OTP (one-time password) verification for account login and sensitive actions.
  • Access controls that limit which staff can view account data, on a need-to-know basis.
  • Regular review of security practices and systems.

Your role in security: While 2gl takes strong measures to protect your data, you also play a part. Keep your password and OTP codes private, log out of your account on shared devices, and contact support immediately if you suspect unauthorised access to your 2gl account.

8Your Rights Over Your Data

As a 2gl player in the Philippines, you have rights over the personal data we hold about you. These include:

  • Right to access: You can request a copy of the personal data 2gl holds about you.
  • Right to correction: If any of your personal data is inaccurate or incomplete, you can request that it be updated.
  • Right to erasure: You can request that 2gl delete your personal data, subject to any legal retention obligations that apply.
  • Right to object: You can object to certain uses of your personal data, including processing for direct marketing purposes.
  • Right to restrict processing: In certain circumstances, you can request that 2gl limits how your data is processed.

To exercise any of these rights, contact 2gl's support team at [email protected]. We will respond to your request within a reasonable timeframe and in accordance with applicable requirements.

Please note that certain rights may be subject to limitations where 2gl has a legal obligation to retain or process the data — for example, transaction records required for financial compliance purposes.

9Minors and Age Restriction

The 2gl platform is strictly for adults aged 21 and above. 2gl does not knowingly collect personal data from anyone under the age of 21. Age verification is required as part of the account registration and KYC process.

If 2gl becomes aware that personal data has been collected from a person under 21, that account will be closed and the data will be deleted as soon as practicable. If you believe a minor has registered on 2gl, please contact us immediately at [email protected].

For more on our approach to responsible gaming, including age enforcement, visit the Responsible Gaming page.

10Changes to This Privacy Policy

2gl may update this Privacy Policy from time to time to reflect changes in how we operate, respond to legal developments, or improve how we explain our data practices. When material changes are made, registered players will be notified through the contact details on file. The updated policy will be published on this page with a revised effective date.

We encourage you to review this page periodically. Continued use of the 2gl platform after a policy update constitutes your acceptance of the revised Privacy Policy.

11Contact

If you have questions about this Privacy Policy, want to exercise your data rights, or have a privacy concern about your 2gl account, please reach out through the following:

We take all privacy enquiries seriously and aim to respond promptly and clearly.